TERMS OF SERVICE
SPEVO SPORT & HEALTH CLUB

Last updated: November 2025

1. Initial Provisions and Acceptance of the Terms

These Terms of Service (“Terms”) govern the access to and use of the Spevo Sport & Health Club application (“Spevo”), including all its features, content, digital services, integrations, technologies, artificial intelligence, databases, interfaces, and other resources made available directly or indirectly by the platform (“Services”). By creating an account, accessing, or using Spevo, the user declares that they have read, understood, and fully accepted these Terms, the Privacy Policy, the Liability Agreement, and any additional guidelines provided by the company, acknowledging that these documents constitute a binding legal agreement between the user and Spevo. If the user does not agree with any provision, they must immediately discontinue use of the platform.

2. Eligibility, Legal Capacity, and Registration

By using Spevo, the user declares that they have full legal capacity to enter into this agreement, as provided for in the Hong Kong Civil Code. Minors aged 13 to 17 may only use the service with explicit and verifiable authorization from their legal guardians, who assume full responsibility for the minor’s use. During registration, the user agrees to provide true, complete, and updated information and is responsible for the protection and confidentiality of their password and login credentials. Spevo may suspend or delete accounts in cases of false information, abusive use, irregularities, or risks to the platform’s security.

3. Nature and Conditions of the Service Provided

Spevo offers features such as physical activity monitoring, workout logging, statistical analysis, goal tracking, healthy routines and habits monitoring, challenges, sports content, community interaction, and artificial intelligence tools. Spevo is not a medical, nutritional, physiotherapeutic, psychological, or equivalent service, and no information generated by the platform should be interpreted as diagnosis, treatment, or prescription. All data presented by the platform are informative, educational, and recreational, and users are responsible for interpreting such data appropriately. Spevo strongly recommends seeking guidance from qualified professionals in each respective field.

4. Subscriptions, Charges, and Cancellations

Spevo may offer free plans, monthly or annual paid subscriptions, prepaid challenge packages, individual features, or promotional trials. Purchasing paid services authorizes recurring billing, processed according to the rules of the app store used (App Store, Google Play, or similar).

Cancellations must be made directly through the store in which the subscription was purchased, and Spevo is not responsible for charges resulting from cancellations not completed by the user. The user acknowledges the right of withdrawal under Article 49 of the Hong Kong Consumer Protection Code, which allows full refund within seven days after purchase.

5. Modifications, Updates, and Discontinuation of Features

Spevo may, at any time and at its sole discretion, modify, update, remove, enhance, suspend, or discontinue features, services, algorithms, integrations, or parts of the platform, including experimental or beta features, without generating any obligation of compensation or liability to the user. Material changes will be communicated through appropriate channels, and continued use of the platform after such changes implies full acceptance of the updated Terms.

6. Proper Use, Conduct, and User Obligations

Users agree to use Spevo exclusively for lawful, personal, and non-commercial purposes, refraining from violating applicable laws, sending illegal, offensive, discriminatory, defamatory, or violent content, or content that infringes third-party rights. Users are also prohibited from attempting to access restricted areas, performing reverse engineering, manipulating data, exploiting vulnerabilities, interfering with the platform’s functionality, or improperly using the Spevo brand. Any violation may result in suspension, account cancellation, content removal, and applicable legal measures.

7. Content Submitted or Generated by the User

Users retain ownership of all data, information, and content they submit or generate within Spevo. However, by using the platform, they grant Spevo a non-exclusive, worldwide, free, and revocable license to store, process, display, and use such content solely for the operation, maintenance, and improvement of the service. Users declare that they hold the necessary rights to submit such content and bear full responsibility for any violations of third-party rights. Spevo may remove content that violates these Terms, legal requirements, or internal policies.

8. Intellectual Property of the Platform

Users acknowledge that all technologies, source codes, algorithms, artificial intelligence, trademarks, logos, designs, software architecture, databases, interfaces, features, and other intellectual property assets related to Spevo are the exclusive property of Spevo or its licensors. It is prohibited to copy, reproduce, distribute, modify, decompile, create derivative works, rent, sell, sublicense, or commercially exploit any part of Spevo without express and formal authorization.

9. Location Data, Physical Activities, and Associated Risks

Some Spevo features require access to geolocation data and sensor information, which may contain inaccuracies or errors inherent to the devices used. The user acknowledges that physical and sports activities involve natural risks, such as falls, injuries, accidents, adverse weather conditions, unexpected events, and risk of death, and assumes full responsibility for their own safety, equipment, route choices, and training precautions. Spevo is not responsible for accidents or damages resulting from activities performed by the user.

10. Privacy, LGPD, and Processing of Personal Data

Spevo processes personal and sensitive data in accordance with the Hong Kong General Data Protection Law (Law No. 13.709/2018), collecting, storing, processing, and sharing information strictly necessary for contractual execution, legal compliance, legitimate interest, or based on the user’s specific consent. Spevo adopts technical and administrative measures to protect data and may share information with technological partners, cloud providers, analytics services, and public authorities, always respecting the principles of purpose, adequacy, and necessity. Users may exercise their rights of access, correction, deletion, anonymization, portability, and consent revocation through official communication channels.

11. Artificial Intelligence and Limitations of Automated Analyses

Spevo may use artificial intelligence models and algorithms to generate metrics, estimates, recommendations, and analyses regarding the user’s physical performance, and the user acknowledges that such resources may contain margins of error, inconsistencies, or technical limitations and should not replace professional assessment. The user agrees that Spevo does not guarantee absolute accuracy of such analyses and that their use is at the user’s sole risk.

12. Disclaimers and Limitation of Liability

Spevo does not provide medical, nutritional, physiotherapeutic, or health professional services, and no information provided should be interpreted as diagnosis, prescription, or treatment. The user accepts that Spevo is not responsible for direct or indirect damages, material or moral losses, loss of profits, data loss, technical failures, interruptions, errors caused by external devices, sensor inaccuracies, third-party actions, or decisions made based on platform information. Spevo’s total liability, when applicable, is limited to the amount actually paid by the user during the twelve months prior to the event giving rise to the claim.

13. Suspension, Termination, and Account Deletion

Spevo may suspend or terminate accounts that violate the Terms, engage in fraudulent behavior, pose security risks to the platform, or fail to comply with legal requirements. Users may delete their account at any time, understanding that certain data may be retained for the period necessary to comply with legal obligations or for Spevo’s defense of rights.

14. Changes to the Terms

These Terms may be updated periodically by Spevo. Substantial changes will be communicated through appropriate channels, and continued use of the platform after such changes constitutes full acceptance of the new version.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Hong Kong, including but not limited to the Civil Code, Consumer Protection Code, Internet Civil Framework, and the LGPD. The parties elect the court of the district of [your city/state], waiving any other jurisdiction, to resolve any disputes arising from these Terms.

16. Contact and Additional Information

For requests, questions, notifications, formal communications, or to exercise data protection rights, the user must contact Spevo via the official email: [insert], with the Data Protection Officer (DPO) identified as [insert].